Privacy Policy

Scripps Solar Clean (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, store, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, address, email, phone number, and payment details when you book a service or contact us.

Usage Data:

• IP address, browser type, operating system, device type, referral URLs, access times, and pages viewed.

Cookies and Tracking Technologies:

• We use cookies, pixels, and similar technologies to track website usage and preferences.

Information from Third Parties:

• We may receive information from payment processors or marketing partners when necessary to provide our services.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain our services.
• To process bookings, payments, and customer support requests.
• To communicate with you about your account, services, and promotions (you may opt out at any time).
• To personalize your experience and improve our website and offerings.
• To detect, investigate, and prevent fraud or other illegal activities.
• To comply with applicable legal obligations.

3. Legal Basis for Processing

We process your information based on one or more of the following grounds:

• Your consent.
• To fulfill our contractual obligations to you.
• For legitimate business interests (such as improving our services and security).
• To comply with legal requirements.

4. Data Retention

We retain your personal information only as long as necessary for the purposes set out in this policy, or as required by law. When no longer needed, your data will be securely deleted or anonymized.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information only in the following circumstances:

• With your consent.
• With trusted third-party service providers who assist us (e.g., payment processors, IT providers, marketing software), who are required to keep your data secure and confidential.
• For legal or regulatory reasons, such as responding to subpoenas or lawful requests by public authorities.
• In connection with a business transfer, such as a merger, acquisition, or asset sale. You will be notified of any such change in ownership.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is entirely secure, so we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Restriction: Request restriction of processing in certain cases.
• Portability: Request your data in a portable format.
• Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).

To exercise your rights, please contact us at the details below.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect or store personal data from children. If we learn we have collected such data, we will delete it promptly.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to provide a better user experience and for analytics purposes. You can control cookie settings in your browser; note that disabling cookies may affect site functionality.

10. Third-Party Links

Our website may contain links to external sites that we do not control. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the effective date listed above. We recommend reviewing this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us:

Scripps Solar Clean
Email: scripps.solar@gmail.com
Phone: (951) 237-2222