Privacy Policy

Last Updated: August 2025

Scripps Solar Clean (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request a quote, schedule service, communicate with us, or otherwise use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you contact us, request a quote, schedule service, or fill out a form, we may collect personal information such as:

• Name
• Email address
• Phone number
• Service address
• Billing or payment information
• Any other information you choose to provide

Usage and Device Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Date and time of access
• Site activity and interactions

Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

Information from Third Parties

We may receive limited information from third-party tools or service providers we use to operate our business, such as payment processors, scheduling systems, CRM systems, or website analytics platforms.

2. How We Use Your Information

We may use the information we collect for purposes such as:

• Providing and managing our services
• Responding to quote requests and inquiries
• Scheduling and confirming appointments
• Sending service reminders, technician updates, and service-related communications
• Processing payments and maintaining records
• Improving our website, services, and customer experience
• Detecting, preventing, or investigating fraud, abuse, or security issues
• Complying with legal obligations
• Sending promotional communications where permitted by law and where appropriate consent has been obtained

3. SMS Communications

If you provide your phone number and opt in to receive text messages from Scripps Solar Clean, you may receive SMS messages related to:

• Quote requests
• Appointment confirmations
• Appointment reminders
• Technician arrival updates
• Service updates
• Service follow-up

Message frequency varies. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us using the information listed below.

Consent to receive text messages is not a condition of purchase.

4. SMS Messaging Privacy

If you consent to receive text messages from Scripps Solar Clean, your mobile number, SMS opt-in data, and consent records will be used only for the purpose of sending you the text messages you agreed to receive.

No mobile information, SMS opt-in data, or text messaging consent will be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

We may share your mobile number with service providers that help us deliver text messages, but only as necessary to provide those services and not for their own marketing purposes.

5. How We Share Information

We do not sell your personal information.

We may share your information only in the following circumstances:

• With service providers that help us operate our business, such as payment processors, website hosting providers, CRM platforms, scheduling software, communication tools, and IT support providers
• When required by law, regulation, legal process, or governmental request
• To protect our rights, property, safety, or the rights, property, and safety of others
• In connection with a business transaction such as a merger, acquisition, or sale of assets

All third-party service providers are expected to keep your information secure and use it only for legitimate business purposes on our behalf.

No mobile information, SMS opt-in data, or text messaging consent will be shared with third parties or affiliates for marketing or promotional purposes.

6. Legal Basis for Processing

Where required by applicable law, we process personal information under one or more of the following legal bases:

• Your consent
• Performance of a contract or requested service
• Compliance with legal obligations
• Legitimate business interests, such as operating, securing, and improving our services

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we will delete it or securely anonymize it where appropriate.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your state or country of residence, you may have certain privacy rights, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal exceptions
• Opt out of certain marketing communications
• Request information about how your personal information is used

If you wish to exercise any privacy rights available to you, please contact us using the contact information below.

If you are a California resident, you may have additional rights under applicable California privacy laws.

10. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze traffic and performance
• Support marketing and advertising efforts where permitted

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing them with personal information.

12. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Scripps Solar Clean
Email: scripps.solar@gmail.com
Phone: (951) 237-2222